Uber has announced new measures to verify the identity of its passengers — but this time, to protect drivers. The authentication methods were presented this Tuesday (17) at a company event in the United States.
Just like drivers, passengers will have to go through a more rigorous verification process: the application will compare data such as name and phone number against third-party databases to check for possible inconsistencies.
A platform also added a new verification badge for passengers. To receive it, the user must present an official document in the application and confirm their identity.
When the account is verified, the ride request will appear with the special seal, providing more security to the driver. It is worth remembering, however, that identity verification is not mandatory for the passengerwhile the cross-referencing of information with a database, yes.
In testing since the beginning of the year
The new passenger authentication system has been in testing since the beginning of the year, but in a limited number of cities. According to the company, results were satisfactory “with most customers” of these markets.
With this new feature, Uber hopes to ensure a safer experience for drivers — its main user base.
In Brazil, passengers must provide a valid CPF number and date of birth to re-register. However, the system does not verify whether the document actually belongs to the person.
According to Uber's official page, the new verification system (data cross-referencing and identity authentication) will be released first in the United StatesThere is no forecast for the launch of the new product in more regions.
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Technology writer since 2019, formerly of Canaltech, currently of TecMundo and a regular university student of the Bachelor's degree in Information Systems. Pet parent, gamer and lover of unknown music.